Gold Stab Pub Application

Gold Stab Pub Application

Gold Stab Pub Application

The Gold Stag Pub app is a high end food mobile ordering app designed from the ground up to elevate the ordering experience. They offer a multitude of gourmet meals and foods that can be delivered right to your doorstep.

The Gold Stag Pub app is a high end food mobile ordering app designed from the ground up to elevate the ordering experience. They offer a multitude of gourmet meals and foods that can be delivered right to your doorstep.

The Gold Stag Pub app is a high end food mobile ordering app designed from the ground up to elevate the ordering experience. They offer a multitude of gourmet meals and foods that can be delivered right to your doorstep.

Image of the the Gold Stag Pub Logo
Image of the the Gold Stag Pub Logo
Image of the the Gold Stag Pub Logo

Client

Client

Client

Gold Stag Pub

Gold Stag Pub

Gold Stag Pub

Discipline

Discipline

Discipline

UX/UI Design

UX/UI Design

UX/UI Design

Deliverables

Deliverables

Deliverables

Working Prototype

Working Prototype

Working Prototype

Software

Software

Software

The Problem

The Problem

The Problem

Customers that often go out to high end pubs and restaurant often expect a more sophisticated and seamless experience. Traditional ordering methods can be slow, confusing, and unappealing to a customer. This results in a negative user experience.

Customers that often go out to high end pubs and restaurant often expect a more sophisticated and seamless experience. Traditional ordering methods can be slow, confusing, and unappealing to a customer. This results in a negative user experience.

Customers that often go out to high end pubs and restaurant often expect a more sophisticated and seamless experience. Traditional ordering methods can be slow, confusing, and unappealing to a customer. This results in a negative user experience.

The Goal

The Goal

The Goal

The goal of the Gold Stab Pub app is to create a quick, easy, and intuitive experience for customers. This app will allow them to browse the menu, customize their orders, and place them directly inside the app. This will result in reduced wait times, boosted order confidence, and an overall enhanced user experience.

The goal of the Gold Stab Pub app is to create a quick, easy, and intuitive experience for customers. This app will allow them to browse the menu, customize their orders, and place them directly inside the app. This will result in reduced wait times, boosted order confidence, and an overall enhanced user experience.

The goal of the Gold Stab Pub app is to create a quick, easy, and intuitive experience for customers. This app will allow them to browse the menu, customize their orders, and place them directly inside the app. This will result in reduced wait times, boosted order confidence, and an overall enhanced user experience.

Image of phone showing the app home screen
Image of phone showing the app home screen
Image of phone showing the app home screen

Target Markets

Target Markets

Target

Primary Market (45%): Working-upper class individuals and couples. This demographic is willing to pay a premium for the quality and convenience. These customers also have busy lifestyles and are likely to frequent delivery services.

Secondary Market (45%): Young professionals and food enthusiasts who enjoy new food experiences, but might not be able to go out due to time constraints. These customers value the convenience of delivery the most, while enjoying the comfortability of there own homes.

Tertiary Market (10%): Family's that want to enjoy a high quality meal, but don't want to deal with the hassle of bringing the children out to a restaurant.

Primary Market (45%):
Working-upper class individuals and couples. This demographic is willing to pay a premium for the quality and and convenience. These customers also have busy lifestyles and are likely to frequent delivery services.

Secondary Market (45%):
Young professionals and food enthusiasts who enjoy new food experiences, but might not be able to go out due to time constraints. These customers value the convenience of delivery the most, while enjoying the comfortability of there own homes.

Tertiary Market (10%):
Family's that want to enjoy a high quality meal, but don't want to deal with the hassle of bringing the children out to a restaurant.

Primary Market (45%): Working-upper class individuals and couples. This demographic is willing to pay a premium for the quality and convenience. These customers also have busy lifestyles and are likely to frequent delivery services.

Secondary Market (45%): Young professionals and food enthusiasts who enjoy new food experiences, but might not be able to go out due to time constraints. These customers value the convenience of delivery the most, while enjoying the comfortability of there own homes.

Tertiary Market (10%): Family's that want to enjoy a high quality meal, but don't want to deal with the hassle of bringing the children out to a restaurant.

User Interviews

User Interviews

I conducted many user interviews across all of my target markets to gain a better insight into what the users really needed and desired from the app. The findings from these interviews were an important part of designing this app to meet the users needs and expectations.

I conducted many user interviews across all of my target markets to gain a better insight into what the users really needed and desired from the app. The findings from these interviews were an important part of designing this app to meet the users needs and expectations.

Conclusions from User Interviews

Conclusions from User Interviews

  • Users wanted a recently ordered section

  • Users wanted transparent pricing

  • The ability to schedule delivery times and dates

  • Users wanted a recently ordered section

  • Users wanted transparent pricing

  • The ability to schedule delivery times and dates

User Interviews

I conducted many user interviews across all of my target markets to gain a better insight into what the users really needed and desired from the app. The findings from these interviews were an important part of designing this app to meet the users needs and expectations.

Conclusions from User Interviews

  • Users wanted a recently ordered section

  • Users wanted transparent pricing

  • The ability to schedule delivery times and dates

Personas

Personas

After collecting some data from research, I created two different personas that each represent the primary user groups that this app is designed for.

After collecting some data from research, I created two different personas that each represent the primary user groups that this app is designed for.

Personas

After collecting some data from research, I created two different personas that each represent the primary user groups that this app is designed for.

User Persona of Sean
User Persona of Sean
User Persona of Sean
User Persona of Elizabeth
User Persona of Elizabeth
User Persona of Elizabeth

Competitive Analysis

Competitive Analysis

Competitive Analysis

To get a better understanding of the competition in this industry, I conducted a competitive audit of two companies. From this audit, I identified essential features and potential challenges that could impact the design. By performing this audit I am able to design my app to not only meet their levels of functionality but surpass them.

To get a better understanding of the competition in this industry, I conducted a competitive audit of two companies. From this audit, I identified essential features and potential challenges that could impact the design. By performing this audit I am able to design my app to not only meet their levels of functionality but surpass them.

To get a better understanding of the competition in this industry, I conducted a competitive audit of two companies. From this audit, I identified essential features and potential challenges that could impact the design. By performing this audit I am able to design my app to not only meet their levels of functionality but surpass them.

Competitive analysis image of Buffalo Wild Wings
Competitive analysis image of Buffalo Wild Wings
Competitive analysis image of Buffalo Wild Wings
Competitive audit on Applebees
Competitive audit on Applebees
Competitive audit on Applebees

Information Architecture

Information Architecture

Information Architecture

This map is shows the apps structure and the hierarchy of pages and how the interact with each other.

This map is shows the apps structure and the hierarchy of pages and how the interact with each other.

This map is shows the apps structure and the hierarchy of pages and how the interact with each other.

Image of the users flow through the app
Image of the users flow through the app
Image of the users flow through the app

Low Fidelity Wireframe

Low Fidelity Wireframe

Low Fidelity Wireframe

These are some rough sketches from low fidelity wire frames that I used for early user testing. This early testing helped eliminate any possible issues. This also helped me solidify some of my design choices, based on how intuitive some parts were to use.

These are some rough sketches from low fidelity wire frames that I used for early user testing. This early testing helped eliminate any possible issues. This also helped me solidify some of my design choices, based on how intuitive some parts were to use.

These are some rough sketches from low fidelity wire frames that I used for early user testing. This early testing helped eliminate any possible issues. This also helped me solidify some of my design choices, based on how intuitive some parts were to use.

Low fidelity wire frame of app
Low fidelity wire frame of app
Low fidelity wire frame of app

Low Fidelity Findings

Low Fidelity Findings

Low Fidelity Findings

  • Users were confused by some iconography used

  • Some links between pages were directed incorrectly

  • Users felt overwhelmed and cluttered on some pages

  • Users were confused by some iconography used

  • Some links between pages were directed incorrectly

  • Users felt overwhelmed and cluttered on some pages

  • Users were confused by some iconography used

  • Some links between pages were directed incorrectly

  • Users felt overwhelmed and cluttered on some pages

UI Design

UI Design

Color

Color

I chose to use a quite dark color palette throughout the app to invoke the feeling of a high end pub atmosphere. The app contains high contrast of colors throughout, so all users should be able to read easily.

I chose to use a quite dark color palette throughout the app to invoke the feeling of a high end pub atmosphere. The app contains high contrast of colors throughout, so all users should be able to read easily.

#F6B308

#F6B308

#4C4C4C

#4C4C4C

#FFFFFF

#FFFFFF

#000000

#000000

Typography

Typography

For typography I choose to use the type family Inter. I choose this san-serif font because of it's legibility and modern feel. It was crafted for reading legibility on screens. It also has many fonts weight to create hierarchy using type.

For typography I choose to use the type family Inter. I choose this san-serif font because of it's legibility and modern feel. It was crafted for reading legibility on screens. It also has many fonts weight to create hierarchy using type.

Inter Regular

Inter Medium

Inter Bold

Inter Black

App Icon

App Icon

For my app icon I choose to do an outline of a stag's head. It's a clean an simple icon that emanates a clean and modern feel.

UI Design

Color

I chose to use a quite dark color palette throughout the app to invoke the feeling of a high end pub atmosphere. The app contains high contrast of colors throughout, so all users should be able to read easily.

#F6B308

#4C4C4C

#FFFFFF

#000000

Typography

For typography I choose to use the type family Inter. I choose this san-serif font because of it's legibility and modern feel. It was crafted for reading legibility on screens. It also has many fonts weight to create hierarchy using type.

Inter Regular

Inter Medium

Inter Bold

Inter Black

App Icon

For my app icon I choose to do an outline of a stag's head. It's a clean an simple icon that emanates a clean and modern feel.

App Icon

For my app icon I choose to do an outline of a stag's head. It's a clean an simple icon that emanates a clean and modern feel.

Image of the Gold Stag Pub app icon
Image of phone showing a notification coming from the app

App Icon

For my app icon I choose to do an outline of a stag's head. It's a clean an simple icon that emanates a clean and modern feel.

Image of the Gold Stag Pub app icon
Image of phone showing a notification coming from the app

High Fidelity User Testing

High Fidelity User Testing

High Fidelity User Testing

For the high fidelity user testing I conducted five different usability tests, 3 moderated and 2 un-moderated. I choose to use two different types of testing since each have their own strengths and it allowed me to gather much more information. For the testing the users were given a brief introduction to the app's concept and the goals of the testing session. Users were also told that any and all feedback is helpful. I wanted to create a safe environment for them to state any thought on feelings they were experiencing out loud without judgement. Users were then given access to the Figma prototype and asked to complete a set of tasks.

For the high fidelity user testing I conducted five different usability tests, 3 moderated and 2 un-moderated. I choose to use two different types of testing since each have their own strengths and it allowed me to gather much more information. For the testing the users were given a brief introduction to the app's concept and the goals of the testing session. Users were also told that any and all feedback is helpful. I wanted to create a safe environment for them to state any thought on feelings they were experiencing out loud without judgement. Users were then given access to the Figma prototype and asked to complete a set of tasks.

For the high fidelity user testing I conducted five different usability tests, 3 moderated and 2 un-moderated. I choose to use two different types of testing since each have their own strengths and it allowed me to gather much more information. For the testing the users were given a brief introduction to the app's concept and the goals of the testing session. Users were also told that any and all feedback is helpful. I wanted to create a safe environment for them to state any thought on feelings they were experiencing out loud without judgement. Users were then given access to the Figma prototype and asked to complete a set of tasks.

High Fidelity Findings

High Fidelity Findings

High Fidelity Findings

  • Touch points needed to be expanded

  • Checkout page needed modifications added to description

  • Needed clear back navigation for sign up process

  • Liked images as the forefront

  • Scheduled deliveries needed to be implemented

  • Touch points needed to be expanded

  • Checkout page needed modifications added to description

  • Needed clear back navigation for sign up process

  • Liked images as the forefront

  • Scheduled deliveries needed to be implemented

  • Touch points needed to be expanded

  • Checkout page needed modifications added to description

  • Needed clear back navigation for sign up process

  • Liked images as the forefront

  • Scheduled deliveries needed to be implemented

Stats & Analytics

Stats & Analytics

Stats & Analytics

During the high-fidelity usability study for the Gold Stag mobile interface, users demonstrated a 98% task completion rate, confirming the interface’s information flow and design.  This level of completion leads to increased app usage and engagement, which ultimately translates into higher order conversion rates and repeat customer rates. The average task completion time of 4 seconds means customers can place orders quickly and easily, which reduces drop-off rates during the ordering process. This efficiency would likely lead to a higher number of completed orders, directly boosting revenue.


Moreover, the 90% preference rate in A/B testing shows that users favor this interface over competitors and other iterations of the app. A superior user experience can differentiate the brand in a crowded market, attracting new customers while retaining existing ones. The higher interaction rates with primary features, such as the menu, suggest that users are more likely to explore and utilize additional features of the app such as the group ordering feature, further increasingpotential revenue streams.

During the high-fidelity usability study for the Gold Stag mobile interface, users demonstrated a 98% task completion rate, confirming the interface’s information flow and design.  This level of completion leads to increased app usage and engagement, which ultimately translates into higher order conversion rates and repeat customer rates. The average task completion time of 4 seconds means customers can place orders quickly and easily, which reduces drop-off rates during the ordering process. This efficiency would likely lead to a higher number of completed orders, directly boosting revenue.


Moreover, the 90% preference rate in A/B testing shows that users favor this interface over competitors and other iterations of the app. A superior user experience can differentiate the brand in a crowded market, attracting new customers while retaining existing ones. The higher interaction rates with primary features, such as the menu, suggest that users are more likely to explore and utilize additional features of the app such as the group ordering feature, further increasingpotential revenue streams.

During the high-fidelity usability study for the Gold Stag mobile interface, users demonstrated a 98% task completion rate, confirming the interface’s information flow and design.  This level of completion leads to increased app usage and engagement, which ultimately translates into higher order conversion rates and repeat customer rates. The average task completion time of 4 seconds means customers can place orders quickly and easily, which reduces drop-off rates during the ordering process. This efficiency would likely lead to a higher number of completed orders, directly boosting revenue.


Moreover, the 90% preference rate in A/B testing shows that users favor this interface over competitors and other iterations of the app. A superior user experience can differentiate the brand in a crowded market, attracting new customers while retaining existing ones. The higher interaction rates with primary features, such as the menu, suggest that users are more likely to explore and utilize additional features of the app such as the group ordering feature, further increasingpotential revenue streams.

Final UI Design

Image showing many of the finals high fidelity screens of the app
Image showing many of the finals high fidelity screens of the app
Image showing many of the finals high fidelity screens of the app
IMage showing a group ordering screen of the app
IMage showing a group ordering screen of the app
IMage showing a group ordering screen of the app
Image of 2 floating phones showing some UI screens of the app
Image of 2 floating phones showing some UI screens of the app
Image of 2 floating phones showing some UI screens of the app

Conclusion

Conclusion

Conclusion

In conclusion, the Gold Stag Pub app directly address the problem of a creating a quick, easy, and intuitive ordering experience for it's customers. Through comprehensive research, including target market analysis and user interviews, I identified the key needs and preferences of our users. The combination of thoughtful design and user-centered features positions the app as a valuable tool for enhancing customer satisfaction. The project demonstrates my commitment to creating experiences that cater towards the users needs while maintaining a high standard of aesthetic and functional quality.

In conclusion, the Gold Stag Pub app directly address the problem of a creating a quick, easy, and intuitive ordering experience for it's customers. Through comprehensive research, including target market analysis and user interviews, I identified the key needs and preferences of our users. The combination of thoughtful design and user-centered features positions the app as a valuable tool for enhancing customer satisfaction. The project demonstrates my commitment to creating experiences that cater towards the users needs while maintaining a high standard of aesthetic and functional quality.

In conclusion, the Gold Stag Pub app directly address the problem of a creating a quick, easy, and intuitive ordering experience for it's customers. Through comprehensive research, including target market analysis and user interviews, I identified the key needs and preferences of our users. The combination of thoughtful design and user-centered features positions the app as a valuable tool for enhancing customer satisfaction. The project demonstrates my commitment to creating experiences that cater towards the users needs while maintaining a high standard of aesthetic and functional quality.

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